Online Doctor Consultation & Telehealth Service Providers in Bangladesh

In recent years, Bangladesh has witnessed a significant rise in telemedicine and online doctor consultation services. The COVID-19 pandemic accelerated the demand for virtual healthcare, transforming how patients connect with medical professionals. With growing internet penetration and smartphone usage, telehealth is now a convenient and cost-effective solution for both urban and rural populations.

This blog will explore what online doctor consultation is, its benefits, necessary requirements to launch a telehealth service, the technology behind it, top providers in Bangladesh, and how Smart Software Ltd can help you start your own telehealth platform.

What is Online Doctor Consultation Service?

Online doctor consultation, also known as telemedicine or telehealth, allows patients to consult licensed physicians remotely using digital devices like smartphones, laptops, or tablets. These consultations are conducted via video calls, phone calls, or messaging apps.

Telehealth services may include:

• General medical consultations
• Mental health support
• Prescription refills
• Lab test bookings
• Follow-up care

Benefits of Online Doctor Consultation

Here are the key advantages of telehealth services:

• Convenience: Access doctors from home—no long queues or traffic.
• Accessibility: Ideal for remote areas with limited healthcare facilities.
• Time-Saving: Quick consultations reduce waiting time in clinics.
• Cost-Effective: Saves on travel and clinic expenses.
• Continuity of Care: Regular follow-ups and chronic disease monitoring.
• Emergency Triage: Identify urgent issues quickly for hospital referrals.

What is Needed for an Organization to Start a Telehealth Service?

To successfully launch a telehealth service, an organization needs the following:

• Legal Compliance: Approval from the Bangladesh Medical and Dental Council (BMDC), proper licensing and consent forms.
• Qualified Doctors: Onboard certified and BMDC-registered physicians.
• Technology Platform: Secure video conferencing, chat and appointment scheduling, electronic health records (EHR).
• Payment Integration: Mobile banking, cards, or digital wallets like bKash/Nagad.
• Data Security: HIPAA/GDPR-compliant system to protect patient privacy.
• Marketing Strategy: Promote service to build trust and awareness.

Technology Behind Telehealth Services

To ensure smooth operations, your telehealth platform must be equipped with:

• Web and Mobile App Interface
• Appointment Booking System
• Video Conferencing Tools (WebRTC, Zoom API, Jitsi)
• Doctor & Patient Dashboard
• Chat Support and e-Prescriptions
• Cloud Hosting and Data Storage
• Analytics & Reporting Dashboard

Top 10 Online Doctor Consultation Service Providers in Bangladesh

Praava Health: A modern hybrid healthcare provider offering both in-person and video consultations. It integrates diagnostics, lab services, and a digital health record system for patients.

Arogga: Primarily known for online medicine delivery, Arogga also provides virtual doctor consultations. Users can upload prescriptions, consult with doctors, and receive home delivery of medicines.

Tonic (by Grameenphone): A subscription-based health service that offers 24/7 doctor consultations via phone, with added benefits like health insurance and hospital cashback.

Doctorola: An online platform for scheduling appointments with verified doctors across Bangladesh. It supports video consultations and digital prescriptions.

CMED Health: A digital healthcare solution offering teleconsultation, health screening, and chronic disease monitoring using smart health devices and mobile apps.

BD Assistant: A mobile-based telemedicine app that connects users with Bangladeshi and international doctors for remote consultations, prescriptions, and support in local languages.

Digital Hospital: Offers affordable video consultations, e-prescriptions, and health packages for both urban and rural users. Operated in partnership with Grameen Communications.

Maya: Provides AI-based anonymous health and mental wellness consultation through text messaging in Bangla and English, connecting users with certified experts.

Pulse Healthcare Services: Delivers online consultations, home diagnostics, and lab test bookings, designed for easy healthcare access at home.

Sheba.xyz Health: A health service under Sheba.xyz that provides teleconsultations, home care, and on-demand medical services for urban and tech-savvy users.

How Smart Software Ltd Helps You Start a Telehealth Service

At Smart Software Ltd, we offer end-to-end telehealth software development to help startups, clinics, and hospitals launch secure and scalable platforms.

Our Telehealth Platform Includes:

• Doctor & Patient Portal (Web & Mobile)
• Live Video Consultation System
• Online Appointment Booking
• EHR and Patient History Management
• e-Prescription System
• Admin Dashboard for Full Control
• SMS, Email & Push Notifications
• Integrated Payment Gateways (bKash, Nagad, Visa)

Additional Support:

Domain, Hosting, and Server Management

Android & iOS App Deployment

Digital Marketing Assistance

Maintenance & Technical Support

White-label and Custom Branding

Let Smart Software Ltd be your technology partner to build the future of digital healthcare in Bangladesh.

Conclusion

Online doctor consultation and telehealth services are transforming the healthcare landscape in Bangladesh. Whether you're a healthcare provider or an entrepreneur, now is the right time to invest in digital healthcare solutions. With the right strategy, technology, and support from companies like Smart Software Ltd, launching a telehealth service is easier than ever.

Interested in launching your own Telehealth platform?
Contact Smart Software Ltd today for a free consultation.